Facilities Operations Manager - Workplace Specialist

Job Description

The Facilities Operations Manager is responsible for the delivery of facility services across our portfolio so our teams have a reliable, safe, and high-quality work environment wherever we operate. This means staying close to day-to-day operations, keeping standards high, planning for what’s coming next, and looking after a set of workplaces that reflect who we are as a company. We want offices that feel intentional, that support a great employee experience, and that leave a positive impression on anyone who visits.

What will you be doing at Miniclip?

• Oversee portfolio strategy to ensure workplaces meet current and future needs.
• Support lease and property matters (rent, rates, service charges) with stakeholders and partners.
• Plan and deliver workplace projects, managing budgets, risks, timelines, and comms.
• Deliver office development and fit-out projects on time, on budget, and to agreed standards.
• Lead facilities procurement, negotiate contracts, set SLAs, and review KPIs for improvement.
• Produce and maintain metrics to optimize office occupancy and usage.
• Support FM governance with playbooks, audits, and action follow-up.
• Provide technical support on FM services and building systems; resolve issues and plan improvements.
• Ensure proactive maintenance, manage asset lifecycle, and replacement planning.
• Monitor and control OpEx/CapEx budgets; address variances and ensure value.
• Prepare capital proposals with strong business cases and clear outcomes.
• Liaise with IT, People, Legal, and Finance to align facilities plans with culture, compliance, and budgets.
• Ensure compliance with legislation and company standards; enhance self-inspections and audits.
• Partner with Workplace and Office Managers for consistent daily operations across the portfolio.
• Support team and business with ad hoc duties.
• International travel as required.

What are we looking for?

To be successful in this role, you’ll:

• Hold a degree in Engineering, Facilities, or Business Management (or equivalent practical experience).
• Bring 7+ years of running projects in Facilities Management, Real Estate, and/or Workplace Management.
• Have strong technical knowledge of office environments and building systems, with experience across hard and soft FM.
• Understand FM delivery models and ways of working, and have run multi‑site services before.
• Know health, safety, and security requirements, and how to apply them on the ground.
• Deliver projects confidently, re‑fits, fit‑outs, small works, and moves, with basic change‑management know‑how.
• Negotiate well and build long‑term supplier relationships so service quality stays high and value for money is clear.
• Be comfortable with budgets and accounting processes.
• Work in a practical, hands‑on way, while staying organized and able to prioritize effectively.
• Communicate in a warm, approachable style and manage stakeholders proactively.
• Keep an eye out for improvements; our company evolves, and our workplaces should evolve with it.
• Use data and metrics to plan maintenance, track performance, and inform decisions (asset registers, PM schedules, KPIs).
• Have excellent English (written and spoken).

About Miniclip

Miniclip is a global leader in games and one of the world's biggest developers and publishers of mobile games, with a mission of unleashing the gamer in everyone. It distributes highly engaging games to a global audience of over 450 million monthly and 70 million daily active users across mobile, PC, console, social, and online platforms. Operating in 15 countries, Miniclip develops and launches games in multiple categories across its 22 studios.

Founded in 2001 with an internationally recognised brand name, Miniclip has successfully grown a global audience across 195 countries and six continents. It has a unique understanding of the games space, developing and distributing a strong portfolio of over 60 high-quality mobile games globally.

To date, Miniclip’s studios and companies have generated more than 10.5 billion downloads, including the following games: 8 Ball Pool, Subway Surfers, Golf Battle, Football Strike, Carrom Pool, OSM - Online Soccer Manager™, Football Rivals , Pure Sniper , Puzzle Page™, Head Ball 2, Motorsport Manager, Darts of Fury, Ultimate Golf, Mini Football, Triple Match 3D™, Agar.io, PowerWash Simulator, Sudoku.com™, and We Are Warriors™.

For more information, visit https://miniclip.com/