Legal Operations Manager

Job Description

We are seeking a strategic Legal Operations Manager to transform our legal function by implementing systems, automation, and processes that enable the legal team to scale efficiently. This role will own the technology stack, workflow design, and operational excellence initiatives that multiply the effectiveness of our legal team without proportional headcount growth.

The ideal candidate combines hands-on legal technology expertise with strategic process design thinking. You'll build the infrastructure that allows our legal team to focus on high-value work while routine matters are handled through self-service tools, automated workflows, and intelligent triage systems.

What will you be doing at Miniclip?

• Own and optimise the CLM platform to automate contract workflows from intake through execution, renewal, and reporting

• Build self-service contract tools enabling business teams to generate standard agreements without legal involvement

• Design and automate legal processes, including intake, triage, approvals, and routine contract workflows

• Create playbooks, decision trees, and approval matrices to enable non-legal teams to handle routine matters independently

• Develop and maintain a self-service legal portal with templates, FAQs, and guidance

• Deliver training to drive adoption of legal tools and self-service capabilities across the organisation

• Implement dashboards and analytics to track workload, cycle times, SLAs, and efficiency gains

• Manage legal vendors, outside counsel, and knowledge management initiatives to optimise cost and performance

• Partner with cross-functional teams to embed legal requirements early and reduce last-minute legal bottlenecks

What are we looking for?

Experience

• Solid amount of experience in legal operations, legal technology, or a related role delivering process improvement and technology implementations

• Hands-on experience implementing CLM platforms and legal workflow automation

• Experience partnering closely with legal teams in fast-paced environments

Technical Skills

• Strong knowledge of the legal technology ecosystem and legal operations tools

• Proven ability to map, redesign, and automate legal processes at scale

• Data and analytics skills to track KPIs, measure impact, and demonstrate ROI

Strategic & Interpersonal Skills

• Legal design and change management experience to drive adoption of new tools and processes

• Strong stakeholder management and cross-functional collaboration skills

• Clear communicator able to translate legal requirements into practical, scalable solutions

About Miniclip